Communications Agent

Job Description

Job Description

Company Description

About Us

At Chats Cloud Cover, we provide cutting-edge business support solutions with a focus on seamless operations, administrative efficiency, and client satisfaction. Our team thrives on delivering tailored assistance to ensure businesses run smoothly and efficiently. With a strong foundation in professional services and operational management, we are committed to building long-term partnerships with our clients and fostering a collaborative and results-driven workplace.

Job Description

Job Description

We are seeking a detail-oriented and proactive Communications Agent to join our growing team in Houston. The ideal candidate will serve as a vital liaison between departments, clients, and partners, ensuring that all communication flows are clear, timely, and aligned with company standards. This position plays a key role in maintaining the integrity of our internal processes and external messaging.

Responsibilities

Coordinate internal and external communication across departments and stakeholders

Prepare, proofread, and distribute professional correspondence and reports

Manage scheduling of calls, meetings, and documentation processes

Track and follow up on pending requests, ensuring timely completion

Collaborate with management to implement communication policies and procedures

Support clients by responding to inquiries and resolving basic issues

Maintain records of all correspondence and communication activity

Qualifications

Qualifications

Bachelor’s degree in Communications, Business Administration, or a related field

Minimum of 1–2 years of experience in an office or administrative communications role

Excellent written and verbal communication skills

High attention to detail and organizational abilities

Strong proficiency with office software (MS Word, Excel, email systems)

Ability to work independently and manage multiple tasks under deadlines

Professional demeanor and strong interpersonal skills

Additional Information

Benefits

Competitive salary ($56,000–$59,000 per year)

Opportunities for career advancement and professional development

Collaborative and creative work environment

Paid time off and holidays

Health, dental, and vision insurance options

Access to ongoing training programs