Wisconsin Licensed Customer Service Rep

A company is looking for a Customer Service Representative I - SHP (Remote Option).

Key Responsibilities

Ensure positive customer interactions with members regarding Medicare Advantage or Commercial / Marketplace products

Research and resolve customer inquiries in a timely manner

Escalate complex issues to a Benefit Specialist as needed

Required Qualifications, Training, and Education

Minimum of two years' experience in customer service

Preferred : Associate or Bachelor's Degree in business administration

Preferred : Experience in a health insurance call center

Preferred : State of Wisconsin Insurance Agent's license

Remote applicants must confirm internet speeds of at least 50 download and 10 upload