Patient Care Manager

Hospice Patient Care Manager

Are you ready to lead compassionate care that truly makes a difference?

Do you thrive in a leadership role where clinical excellence meets heart? If so, you could be the next Hospice Patient Care Manager on our team.

At Gentiva Hospice, we believe every day is an opportunity to make care more personal and life more comfortable. As a Patient Care Manager, you'll play a vital leadership role in guiding our hospice team, overseeing patient care, and ensuring we deliver the highest quality support with dignity, grace, and compassion.

As a Hospice Patient Care Manager, you will :

Report directly to the Executive Director, Administrator, or Senior Patient Care Manager

Oversee and direct patient care services to ensure the delivery of high-quality hospice care

Manage visit scheduling, including reassigned, missed, declined, or rescheduled visitsmaking decisions based on clinical judgment and priority

Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

Qualifications What you'll bring :

Current RN license in the state of employment

Graduate of an accredited nursing program

Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

Knowledge and compassion for terminally ill patients and their families

Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

Strong interpersonal, organizational, and leadership skills

Competency in clinical documentation and technology systems

Preferred qualifications (not required) :

Bachelor of Science in Nursing (BSN)

Previous leadership, team management, or supervisory experience in hospice or home health

Familiarity with EMR systems and telehealth platforms

Certification in Hospice and Palliative Nursing (CHPN)

We offer : Why join us?

We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we provide more than just carewe build trusting relationships with our patients and teammates.

Benefits for all hospice associates (full-time & per diem) :

Competitive pay

401(k) with company match

Career advancement opportunities

National & local recognition programs

Teammate assistance fund

Additional full-time benefits :

Medical, dental, vision insurance

Mileage reimbursement or fleet vehicle program

Generous paid time off + 7 paid holidays

Wellness programs (telemedicine, diabetes management, joint & spine concierge care)

Education support & tuition assistance (ASN to BSN, BSN to MSN)

Free continuing education units (CEUs)

Company-paid life & long-term disability insurance

Voluntary benefits (pet, critical illness, accident, LTC)

Ready to join a team that cares?

Apply today and help us lead the way in delivering hospice care that truly matters.

Legalese :

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Location : Gentiva Hospice

Our company :

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

Hospice care : Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

Palliative care : Empatia Palliative Care, Emerald Coast Palliative Care

Home health care : Heartland Home Health

Advanced illness management : Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized and kindness is celebrated.