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Security Professional - Education Dispatch Patrol

Security Professional - Education Dispatch Patrol

Allied UniversalRoanoke, VA, US
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Security Professional - Education Dispatch Patrol

As a Security Professional - Education Dispatch Patrol in Roanoke, VA, you will serve and safeguard clients in a range of industries such as Education, and more.

As a Dispatch Officer with Allied Universal at an educational location, you will play a key role in monitoring and coordinating security-related activities across campus. Your responsibilities include managing communications, dispatching officers to incidents, and maintaining detailed records. By remaining alert and responsive, you help to deter security-related incidents and provide exceptional customer service to students, staff, and visitors. Join a team that values integrity, teamwork, and innovation, and make a positive impact in a dynamic and caring environment.

Position Type : Full Time

Pay Rate : $19.50 / Hour

Job Schedule : DayTime

Monday 03 : 00 PM - 11 : 00 PM

Thursday 11 : 00 PM - 07 : 00 AM

Friday 11 : 00 PM - 07 : 00 AM

Sunday 07 : 00 AM - 03 : 00 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Monitor and operate communication systems to dispatch security-related personnel and resources as needed throughout the educational location.
  • Receive and document calls for service, incidents, and requests for assistance in a professional and courteous manner.
  • Coordinate with on-site security-related staff to relay information and updates regarding incidents and routine activities.
  • Assist in maintaining logs and records of all communications and dispatch activities in accordance with site-specific policies.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.
  • Provide customer service by assisting students, staff, and visitors with inquiries and security-related concerns.
  • Support Allied Universal and client site procedures by following emergency response protocols when appropriate.

    • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

    • Minimum Requirements :

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

    • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

    • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

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    Security Professional • Roanoke, VA, US

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