Senior Program Manager (San Francisco)

Technical Program Manager

Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world's leading brandsincluding Crunchbase, Asana, Box, and Grubhubchoose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.

As a Technical Program Manager (TPM) at Qualified, you'll lead our most critical cross-functional initiatives. This role involves translating strategy into execution, aligning Product, Engineering, Design, GTM, and other teams to deliver measurable outcomes, all while building clarity, predictability, and visibility across the company. This is an ideal opportunity for someone who thrives in a fast-growing B2B SaaS environment and enjoys turning complexity into structured, repeatable wins.

What You'll Do

• Responsible for the successful delivery of strategic programs, including defining program scope, metrics, roadmaps, and milestones.
• Manage resources, track progress, address dependencies, constraints, and adjust plans, if priorities shift.
• Lead major initiatives, including platform migrations, APIs and integrations, large customer projects, and security and compliance programs. Align stakeholders across Product, Engineering, GTM, and Operations through clear communication, regular executive updates, and collaborative planning sessions that keep teams engaged and focused on shared outcomes.
• Create dashboards, status updates, and operational rhythms that enhance predictability, increase transparency, and empower executives to make informed decisions.
• Leverage technical fluency to understand APIs, architecture decisions, and dependencies, helping teams make tradeoffs and resolve blockers quickly.
• Introduce scalable processes, frameworks, and tools that improve repeatability and set the foundation for predictable program delivery across the organization.
• Define measurable success criteria, evaluate program performance against those metrics, and run retrospectives to capture learnings and drive continuous improvement.

What We're Looking For

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.

We're all in this together with a shared goal : grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do Whatever it takes to make them successful. Prove the ROI. Only when our customers win do we win.

We're defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don't settle for status quo.

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.