Room Quality Supervisor / Inspector
Location : Grand Colorado on Peak 8, Breckenridge, CO
Position Type : Full-time Non-Exempt
Compensation : $22.75 - $26.13 / hour (DOE)
Schedule : Saturdays-Tuesdays 8 : 30am-4 : 30pm
About the Role
At Breckenridge Grand Vacations, we believe in Sharing Smiles by creating unforgettable experiences for every guest and owner. As a Room Quality Supervisor / Inspector, you'll be the guardian of excellence, ensuring every room and common area meets our highest standards of cleanliness, comfort, and functionality.
You'll embody our End of Line philosophy by taking ownership of every issue, resolving it with care, and never passing the problem along. From inspecting units to coaching housekeeping staff, your meticulous eye and proactive approach will Close the Loop on guest concerns, ensuring nothing falls through the cracks. This role is perfect for a detail-oriented leader who thrives in a fast-paced environment, loves empowering teams, and takes pride in delivering GRAND vacations.
If you're passionate about quality, service, and making every space feel like a welcoming retreat, we'd love to meet you!
Responsibilities
- Inspect units using checklists to ensure cleanliness, functionality, and proper inventory levels.
- Identify and resolve issues (e.g., repairs, restocking, touch-ups).
- Train, coach, and supervise housekeeping staff, reinforcing policies and productivity standards.
- Provide feedback and track performance.
- Assist with scheduling, inventory counts, and reporting maintenance issues.
- Ensure compliance with safety protocols (e.g., OSHA chemical labeling).
- Act as the "end of the line" for resolving guest / owner concerns, ensuring timely room readiness and seamless communication with the Front Desk.
- Proactively improve systems, organize storage areas, and oversee special tasks (e.g., room moves, deep cleans).
Requirements
High school diploma or GED.Minimum 1 year of experience in housekeeping, resort operations, or a related field.Ability to perform physical tasks (lift to 50 lbs., stand / walk for extended periods, push carts up to 200 lbs.).Strong attention to detail and problem-solving skills.Basic computer proficiency (Microsoft Outlook, Word, Excel).Fluent in English (verbal and written).Willingness to work flexible hours, including weekends / holidays.Preferred Qualifications
1+ year of leadership / supervisory experience (training, coaching, or performance tracking).Spanish language proficiency (verbal / written).Experience with inventory management or maintenance coordination.Basic handyman skills (e.g., touch-up painting, minor repairs, staining).Knowledge of OSHA safety standards (e.g., chemical labeling, SDS).Previous work in a high-volume resort or hotel environment.Compensation & Benefits
Health, vision, and dental insurance plansCompany-paid life insurance coverageVoluntary Life and Accidental Death / Dismemberment InsuranceHSA and FSA-Dependent Care AccountsRetirement planGenerous paid time off (PTO) and sick leave to support work-life balanceVolunteer Time Off?- Paid opportunities to give back to Summit CountyBereavement leaveBiannual bonusesTuition Reimbursement ProgramEmployee Wellness programs to support physical and mental healthLifestyle perks : Ski / Rec center pass loan programs, lodging and gear discounts, sporting / concert event tickets, pet insurance partner discounts and access to Summit Medallions : Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' programAbout Our Company
Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.
Applications will be accepted until October 29, 2025. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.