Leave and Workers Compensation Program Coordinator

Job Description

Job Description

Summary / Objective

The Leave and Workers’ Compensation Program Coordinator is responsible for overseeing the administration and compliance of all staff leave programs at the agency, with a primary focus on Workers’ Compensation and workplace injury claims. This role ensures that all leave programs—Workers’ Compensation, FMLA, ADA accommodations, and agency-specific leave—are administered in accordance with applicable laws, internal policies, and best practices. The coordinator will manage the relationship with the third-party administrator (TPA), who is responsible for claim decisions. The coordinator will lead all internal coordination, OSHA reporting, and ADA interactive processes. This position plays a critical role in supporting staff well-being, workplace safety, and legal compliance.

Essential Functions

Workers’ Compensation Management

• Act as the primary internal point of contact for all staff injury claims and Workers’ Compensation matters.
• Manage the end-to-end coordination of injury cases, including claim intake, documentation, TPA communications, internal notifications, and follow-ups.
• Ensure accurate and timely submission of First Reports of Injury and all documentation to the TPA.
• Track open claims and collaborate regularly with the TPA to ensure appropriate case progression.
• Maintain and update the OSHA 300 Log and ensure annual OSHA reporting and posting are completed accurately and on time.
• Coordinate return-to-work and modified duty programs in partnership with managers and the TPA.

Leave Administration (FMLA, ADA, Agency Leaves)

Other Responsibilities

Supervisory Duties

This position carries no direct supervisory authority but contributes to the oversight of leave administration activities. It involves facilitating communication among team members, setting operational expectations, supporting adherence to regulatory requirements, and contributing to the development and consistency of leave-related procedures.

Education, Skills, Experience and Requirements

Qualifications

Preferred Education and Experience

Competencies and Attributes

Verbal and written communication skills

Interpersonal and customer service skills

Organizational skills

Attention to detail

Time management

Ability to meet deadlines

Decision making

Problem-solving skills

Physical Demands / % of time

Hearing

50 - 75%

Standing and / or walking

25-50%

Verbal communication

50 - 75%

Use of electronics (i.e. computer, tablet)

50-75%

Reach with arms hands

50 - 75%

Use of office equipment (i.e. copier / scanner)

25-50%

Sitting

50 - 75%

Work Environment : This position is fully remote upon the completion of training. However, in-person attendance is required for monthly Safety Council meetings, mandatory in- person training sessions and meetings, and to support other business needs as necessary.

Work Hours : This is a full-time position, and hours of work and days are Monday through Friday, 8 : 00 a.m. to 4 : 30 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel Requirements : Travel is required but primarily local during the business day, although some out-of-the-area and overnight travel may be expected occasionally. Occasional travel for in-person meetings is expected with all safety equipment provided and precautions observed.