Customer Liaison

Customer Liaison

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as 'practical magic.'

Job Description

The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. Duties and responsibilities include :

• Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
• Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
• Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
• May be assigned administrative duties including other clerical responsibilities.
• Maintains the showroom at the direction of the Sales Manager in accordance with the maintenance and cleanliness checklist.
• Opportunity to cross train with Accounting and Customer Service departments.

What we offer :

Qualifications