Medical Front Office Specialist

Job Description

A respected primary care facility is seeking a professional and organized Medical Front Office Specialist to join its administrative team. This position plays a key role in supporting patient care by managing front-desk operations, ensuring accurate documentation, and delivering exceptional customer service in a fast-paced healthcare environment.

Key Responsibilities :

Greet and assist patients and visitors with professionalism and compassion.

Check patients in and out, verify insurance, and collect co-pays or balances.

Enter and update demographic and insurance data in the electronic medical record (EMR) system.

Schedule, confirm, and manage patient appointments.

Process medical record release requests and maintain strict confidentiality.

Obtain insurance authorizations and precertifications as required.

Reconcile daily reports, payments, and deposits for accuracy.

Provide administrative and clerical support to physicians and clinical staff as needed.

Qualifications :

High School Diploma or GED required; one year of medical office experience preferred.

Prior experience in primary care or medical front office strongly preferred.

Proficiency with electronic medical record (EMR) systems.

Strong communication, customer service, and multitasking skills.

Excellent attention to detail and accuracy in data entry.

MediClear Certification (or equivalent) required.

Benefits : Paid time off (PTO).

Health, dental, and vision insurance options.

Retirement plan with employer match.

Long- and short-term disability coverage.

Tuition reimbursement and career advancement programs.

Employee assistance programs (EAP), parental leave, and adoption assistance.

Opportunities to give back through community programs.

Requirements

Assistant