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Manager of Contracted Case Management (CM) - Chanhassen

Manager of Contracted Case Management (CM) - Chanhassen

Mt Olivet Rolling AcresChanhassen, MN, US
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Job Summary

Responsible for the overall management of a contracted county and delivery of service to the clients. The Manager of Contracted Case Management supervises case management supervisors and ensures that quality services are provided. MORA is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.

MORA provides an array of services : Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.

Schedule : 40 hours, M-F daytime / business hours. Salary : $80,000 annually, DOQ. Plus a strong benefit package

Benefits :

  • MORA can provide supervision for Social Worker Licensing
  • Generous tuition reimbursement and scholarship opportunities!
  • Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within
  • Medical insurance with company sponsored health reimbursement account and health savings account
  • Dental insurance
  • Life insurance; employee, spouse and children's coverage options
  • Long-term disability and short-term disability
  • Flexible spending; medical and dependent care
  • 403b retirement plans that match after 1 years of employment
  • Paid time off up to 200 hours; 7.69 hours accrual per pay period
  • Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
  • Awards for outstanding employee performance and promotion opportunities

Key Duties and Responsibilities :

  • Case Manager Supervisors and Case Managers
  • Acts as the main contact and liaison for contracted county receiving services
  • Monitors county and DHS changes to help the department maintain compliance
  • Develops and maintains metrics that align with the company objectives, business needs, client satisfaction, and regulatory guidelines
  • Maintains / achieves billing goals for their team
  • Acts as the internal expert on policies and procedures for contracted counties and DHS
  • Management of overall quality of services
  • Conduct all functions of Supervisor job description
  • Evaluates, coaches, and supports supervisor team
  • Ability to facilitate difficult conversations in various settings with employees and / or clients
  • Ensures we are imbedding DEI / Equitable practices across all hiring, training, communications, etc.
  • Ensure quality, person-centered services for individuals served
  • Engages in MORA events and participates in committees and / or focus groups
  • Works harmoniously with and shows respect for employees, counties, providers, and clients
  • Other duties as assigned

    • Minimum Qualifications :

  • BA / BS degree in Social Work, Psychology, Nursing or Human Services related degree, and meet the minimum requirements of a Social Worker Minn.R.9575
  • Three years of supervisory experience
  • Five years of experience supporting persons with IDD, mental health and / or aging population
  • Commitment to continued personal growth, cultural humility, and viewing all things from a holistic and diverse perspective
  • Must pass Department of Human Services background check and maintain "qualified" status
  • Must not be excluded from working in government health programs by the Office of Inspector General
  • Must be able to successfully complete company's physical job demands document
  • Must have a current valid driver's license and must have insurance as required by state law

    • Desirable Qualifications :

  • Minimum of three years' experience as a contracted case manager
  • Proven critical thinking; ability to solve complex problems, decision making, and judgment
  • Ability to handle confidential information and ensure HIPAA requirements are met
  • Aligned with quality improvement and mission / values of the organization
  • Proven leadership and supervision experience
  • Proven interpersonal skills
  • Proven communication skills
  • Must understand the person-centered process

    • Mount Olivet Rolling Acres cherishes the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees. MORAcares.org / careers / Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer

    Mount Olivet Rolling Acres

    7200 Rolling Acres Road Victoria, MN 55386

    952-474-5974

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    Manager Of Case Management • Chanhassen, MN, US