Care Coordinator / Office Administrator in Delaware County

Job Description

Job Description

This role involves a combination of administrative duties, human resources management, financial oversight, and quality assurance. They manage the day-to-day operations of the office, supervise staff, and ensure compliance with relevant regulations.

Key Responsibilities :

• Office Management : Maintaining office supplies, equipment, and records, managing communication (phone, email, mail), and ensuring a functional and organized workspace.
• Human Resources : Coordinating the hiring process, maintaining employee records, managing payroll and benefits, and potentially conducting performance evaluations.
• Financial Management : Assisting with budget preparation, tracking expenditures, and potentially managing billing and collections.
• Client and Staff Coordination : Scheduling client visits, matching caregivers with clients' needs, and coordinating staffing schedules.
• Quality Assurance : Monitoring the quality of care provided, ensuring compliance with regulations, and implementing quality improvement initiatives.
• Communication and Customer Service : Interacting with clients, families, and staff, addressing inquiries and concerns, and maintaining positive relationships.
• Compliance : Ensuring the agency adheres to all relevant federal, state, and local regulations related to home care.
• Marketing and Business Development : In some cases, assisting with marketing efforts to promote the agency's services.
• General Administration : Performing various clerical duties, including word processing, data entry, and record keeping.