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Customer Service Associate II FULL-TIME II PAID TRAINING

Customer Service Associate II FULL-TIME II PAID TRAINING

Adrian-Martin Consulting Inc.New York, NY, US
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Whether we’re helping someone find the perfect product or resolving a concern, our team is at the heart of creating positive experiences.

We’re looking for a friendly, detail-oriented  Customer Service Associate  to join our growing team.

About the Role :

  • As a Customer Service Associate, you'll be the first point of contact for our customers.
  • You’ll handle inquiries, provide support, and ensure every interaction reflects the professionalism and care we’re known for.
  • If you enjoy problem-solving and making people’s day better, this role is for you.

Key Responsibilities :

  • Respond to customer inquiries via phone, email, and chat Resolve issues promptly and professionally Assist customers with product information, order status, returns, and general concerns Maintain accurate records of interactions in our customer support system Collaborate with other departments to ensure smooth customer experiences Stay informed about company products, policies, and promotions What We're Looking For : Strong verbal and written communication skills A patient, empathetic, and positive attitude Problem-solving mindset and ability to handle multiple tasks Basic computer skills and comfort using support platforms (training provided) Previous customer service experience is a plus but not required High school diploma or equivalent Why You’ll Love Working Here : Supportive team environment Paid training and continuous development Opportunities for growth and internal advancement Employee discounts and perks Health, dental, and vision benefits (if applicable) Paid time off and holidays Powered by JazzHR
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