Hybrid Document Production Associate

Hybrid Document Production Associate

The Document Production Associate position is responsible for providing word processing and / or document production services for our clients.

Williams Lea is hiring for a Hybrid Document Production Associate for our Columbus, OH office to work Monday to Friday, 4 : 00pm to 1 : 00am EST. Pay : $18.50 - 19 / hour + 10% shift differential.

Benefits : Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug), 401k Retirement Savings Plan Including Employer Match, Paid Time Off (PTO), Life Insurance, Paid Parental Leave, Short-term & Long-term Disability, Healthcare & Dependent Care Flexible Spending Accounts, Domestic Partner Coverage, Commuter Benefits, Legal Assistance, Employee Assistance Program (EAP), Company Provided Parking, Additional Employee Perks and Discounts.

Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client's brand and track the progress of all work.

Job duties :

• Utilize appropriate logs and / or tracking software for all document production work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in document production, proofreading, intake and workflow coordination functions, as needed
• Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
• Demonstrate proficiency in using equipment / technology / software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform quality assurance on work, as requested
• Adhere to Williams Lea Tag policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner

Job qualifications :

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.