Ready to Join? Apply Today! Enrollment Specialist

Our Team

JDI Systems is composed of high performers who consistently exceed expectations, achieve ambitious goals, and raise the standard of what's possible, actively creating opportunities rather than waiting for them.

As ethical professionals, we are guided by foundational integrity, honesty, transparency, and genuine respect for our clients and customers. We are also creative strategists, thinking on our feet and innovating on the fly to adapt to new campaigns and refine outreach strategies, fueling solutions that keep our partners ahead.

Passionate about making a tangible difference in people's lives? At JDI Systems, we're on a mission to bridge the digital divide and empower underserved communities through the LifeLine program. We're seeking dedicated and empathetic individuals to join our team as Enrollment Specialist , serving as the crucial link between eligible individuals and vital connectivity.

This isn't just a job; it's an opportunity to advocate for accessibility, build trust, and directly contribute to the well-being of countless families and individuals. If you're a compassionate communicator with a drive to help, we invite you to be a part of our impactful journey!

Core Responsibilities of an Enrollment Specialist

• Proactively engage with potential LifeLine program participants in various community settings, including outreach events, community centers, and designated enrollment sites.
• Clearly and comprehensively explain the LifeLine program's benefits, eligibility requirements, and application process to diverse audiences, addressing questions and concerns with patience and clarity.
• Guide applicants through the enrollment process, accurately collecting necessary documentation, verifying eligibility, and ensuring all required forms are completed correctly and efficiently.
• Maintain accurate and detailed records of all enrollment activities, applicant interactions, and program outreach efforts, adhering to strict data privacy and confidentiality protocols.
• Collaborate effectively with fellow Enrollment Specialists, supervisors, and community partners to streamline enrollment procedures, troubleshoot challenges, and enhance overall program reach and effectiveness.
• Provide exceptional customer service, acting as a compassionate resource for applicants and ensuring a positive and supportive experience throughout their enrollment journey.
• Stay informed about changes to LifeLine program policies, eligibility criteria, and best practices to ensure accurate information dissemination and compliance.