Student Accounts Associate (Multiple Positions)

Student Accounts Associate

Reporting to the Associate Director of Student Accounts, the Student Accounts Associate is responsible for performing basic professional functions using established policies, procedures, precedents, and guidelines. This position organizes and processes receipts received over the counter, by mail, online, and from other departments on campus and assists with various accounts reconciliations. The Student Accounts Associate makes difficult and complex determinations requiring a comprehensive knowledge of MSU department and related rules; communicates financial information professionally and respectfully while helping students and parents understand their financial accountability using independent judgment while managing and sharing confidential information.

Principal Duties and Responsibilities :

• Management of departmental deposits, including updates to the content, ensuring that key information is available to enter cash receipts directly to Workday financial system via a manual journal entry.
• Guarantees proper accountability of all daily receipts for accurate balancing and reconciliation of deposits.
• Processes and settles checks using Remote Deposit via banking services software equipment.
• Consults with the Associate and / or Director of Student Accounts concerning progress on assignments, to resolve problems and ensure payments are applied timely and accurately.
• Assists the Financial Analyst with reconciliations of assigned accounts between Banner, Workday, and the bank; assists with credit card settlements and / or disputes.
• Exports cashiering session from Banner for processing of various reconciliations.
• Maintains cash control records for application fees, tuition deposits accounts using TouchNet and Banner reporting functionality.
• Manages customer transactions received over the counter, by mail, online, and from other departments on campus according to the office of Student Accounts (OSA) and MSU policies.
• Maintains interdepartmental, non-student related, cash applications that are related directly to an account on the General Ledger (any miscellaneous amounts).
• Establishes liaison and maintains cooperative working relationships with other staff or organizations that relate to or impact an assigned responsibility such as analyzing, posting, and resolving all payments using the online banking statement to ensure accuracy.
• Works with Residential Life to ensure deposits are either released or forfeited; thus, confirming students are attending and moving onto campus or decided not to attend and classes need to be dropped.
• Closes cash drawer tallying receipts, resolving discrepancies, and preparing and maintaining various records, reports, and files of transaction data.
• Assists in the creation and / or use of current system reports for TouchNet, Banner, Workday, and Parking to be compared to bank statement.
• Maintains essential records and files, stores and manages reports in Finance Groupshare folder.
• Resolves student account returns of Erefunds ensuring balances are accurate using established policies and guidelines; using TouchNet; enter a comment on Banner form TGACOMC as to the reason.
• Oversees and maintains control accounts for designated funds such as the Chapin Loan.
• Performs other duties as assigned.
• Management retains the right to add or change job duties at any time.

Qualifications : Required :

Preferred :

Salary Range : P21 : $64,340.11 - $94,061.71

Procedure for Candidacy :

Applicants should include a resume and cover letter describing how their background, skills, and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit : https : / / www.montclair.edu / human-resources / benefits /

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate's relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Inclusion Statement :

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO / AA Statement :

Montclair State University is an Equal Opportunity / Affirmative Action Action institution with a strong commitment to diversity.

Title IX and 34 C.F.R. 106 Policy :

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit : https : / / www.montclair.edu / human-resources / job-seekers /