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Genstore AI is hiring : Community Manager in Charlotte

Genstore AI is hiring : Community Manager in Charlotte

MediabistroCharlotte, NC, United States
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This range is provided by Genstore AI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00 / yr - $110,000.00 / yr

Direct message the job poster from Genstore AI

HR Lead @ Genstore AI | Business partner ,HRBP Lead, R&D Center

Community Manager

About the company

Genstore.ai empowers small, local businesses and aspiring entrepreneurs to build standout online stores with less friction, more intelligence, and stronger community support. We believe that a vibrant, engaged community is not just “nice-to-have”, it’s essential to user growth, feedback, and product excellence.

About the Role

We’re looking for a Community Manager who lives and breathes Discord and Reddit. Someone who doesn’t just moderate, but understands the ecosystem, the culture, and the unique levers that make these platforms tick. You will build, grow, and nurture our community on Discord, Reddit, Slack, and similar spaces. You’ll act as the voice of Genstore.ai in these channels, while also bringing back user insights, shaping product strategy, and helping amplify our brand through authentic engagement.

What You’ll Do

  • Own our Discord & Reddit presence : moderate, engage, seed discussions, host events (AMAs, live chats, etc.), ensure community standards and safety.
  • Create content & conversation starters that resonate on Reddit & Discord — leveraging each platform’s norms and strengths.
  • Track, analyze, and report community health and growth : user retention / activity, sentiment, feedback loops.
  • Surface insights from community : features people love, common pain points, unmet needs; work with Product / Marketing / Support to act on them.
  • Identify, nurture, and collaborate with power users / community advocates / moderators.
  • Maintain awareness of Discord & Reddit trends, tools, moderation best practices, emerging platform features.

What We’re Looking For

  • Demonstrable experience with Discord & Reddit : you can show us communities you’ve built, contributed to, moderated, or grown.
  • Deep understanding of Discord server mechanics & Reddit subs : roles, bots, moderation tools, culture, rules, content formats etc.
  • Excellent written communication : you know how to write posts / comments / events in ways that spark conversation and trust.
  • Analytical mindset : metrics-driven; comfortable tracking community KPIs, making strategy adjustments.
  • Self-starter mentality : ability to experiment, iterate, lead initiatives independently.

    • Why Join Genstore.ai

  • Opportunity to build a core function from the ground up.
  • Highly visible role with direct impact on product growth & roadmap.
  • Collaborative team, flexible work environment.
  • Growth opportunities : will lead community strategy, tools, and possibly a small team / advocacy network.

    • If you're passionately plugged into Reddit & Discord, love helping people, and want to help small businesses succeed online, let's talk.

    Shoot an email to our hiring manager : marina.jiang@genstore.ai to share your favorite Reddit thread or Discord server you've helped shape.

    Seniority level

  • Associate

    • Employment type

  • Contract

    • Job function

  • Marketing and Sales

    • Industries

  • Software Development

    • Referrals increase your chances of interviewing at Genstore AI by 2x

    Note : This description includes general information about the role and the company. Some sections below show related postings and inferred benefits.

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    Community Manager • Charlotte, NC, United States

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