Refund Specialist

A company is looking for a Refund Specialist responsible for reviewing and resolving credit balances on patient accounts within the billing system.

Key Responsibilities

Audit encounters and accounts with payers and patient credits to verify accuracy and resolve discrepancies

Review patient and insurance credits to approve refund requests, process appeals, and issue refunds for overpayments

Maintain effective communication and cooperative working relationships with other departments and stakeholders

Required Qualifications

High school diploma or equivalent

2+ years of experience in Revenue Cycle Management

Proficiency with Microsoft Office (Outlook, Excel, and Word)

Strong math, analytical, and reasoning skills

Ability to efficiently multitask with strong time management and organizational skills