Police Communications Operator

THE POSITION

Take on an exciting and rewarding opportunity to enhance your communication skills as a Police Communications Operator! The Pennsylvania State Police is seeking detail-oriented and motivated people to become part of our long history of serving the citizens of Pennsylvania. In this role, you will direct emergency phone calls to the appropriate agency. Apply today and use your customer service knowledge while working in a fast-paced environment!

DESCRIPTION OF WORK

In this position, you will help coordinate information in support of law enforcement functions. By receiving calls from the public and county 911 operators regarding emergency and non-emergency police issues, you will question callers to gather details and determine response requirements. You will then assign relative priorities of incidents. The information you gather will be dispatched and relayed to responding troopers. You will be responsible for contacting municipal police, fire, ambulance, and other relevant agencies to request assistance and response. In this role, you will utilize various databases to research and maintain records, as well as establish and maintain incident information in electronic record management systems. Additionally, you will communicate with troopers and other Police Communications Officers regarding active incidents or concerns.

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information :

• Full-time employment, 40 hours per week
• Work hours will include rotating shifts, including weekends and holidays.
• Telework : You will not have the option to telework in this position.
• Salary : In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Special Requirements :

Additional Requirements :

Legal Requirements :

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.