Case Manager-Key to Home

Job Description

Job Description

Description :

FLSA DUTIES STATUS : Non-Exempt

REPORTS TO : Director of Family Support Services

JOB OBJECTIVE : The Key to Home Case Manager will be a team member in a two-year multi-organization project that focuses on in person, housing-based case management services. As a team member, the case manager will assist in successfully housing and stabilizing a minimum of 40 households during the two-year funding period.

The essential job duties include but are not limited to :

• Working with Street Outreach, Landlord Engagement, and Closure Maintenance teams to assist clients in encampments and remain with clients for a year after they are housed.
• Complete timely HMIS program enrollments.
• Assist clients with timely completion of unit and voucher applications.
• Assist with timely move-ins.
• Provide one year of weekly in person, home-based case management services to include, but not limited to :
• Intake / assessment
• long-term housing stabilization planning
• budget planning
• opportunities to increase income through employment or disability assistance
• assistance connecting to behavioral health and physical healthcare services
• eviction prevention.
• Record case documentation ongoing to include, but not limited to : telephone calls / emails, attempts to make contact, and client face-to-face interactions should be detailed and clearly documented in client’s case record in HMIS.
• Participate in daily encampment huddles with community team members as requested and participate in weekly / monthly stabilization work group meetings.
• Liaise with other service providers and community partners as a pathway to increase stabilization for clients.
• Act as point of contact for Coordinated Entry staff, Landlord Engagement staff, and behavioral health partners.
• Adhere to the most up to date version of the Coordinated Entry Policies and CoC Standards of Care.
• Participate in the CoC, regular ongoing engagement with the appropriate workgroups.
• Demonstrate a spirit of flexibility, consistency, and kindness in working with clients, CoC, and partners.
• Provide transportation to clients as needed.

SUPERVISORY RESPONSIBILITIES :

There are no supervisory responsibilities for this position.

Requirements :

MINIMUM QUALIFICATIONS FOR CONSIDERATION :

Knowledge, skills and abilities :

PHYSICAL REQUIREMENTS