Employee Relations Specialist

Job title : People Specialist (Employee Success Specialist)

Duration : 6 months

Location : Indianapolis, IN ( Hybrid : 3x a week in office, Wednesday mandatory)

The People Specialist is a member of a globally diverse team providing guidance and assistance to geographically dispersed employees using the latest client's technology. The successful candidate has strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in dynamic and high-growth environments and is interested in gaining exposure to a variety of HR disciplines.

Job Role

• Provides guidance and direction to employees and managers regarding company HR policies and procedures that champions the company's vision, values and culture.
• Provides front-line support in the prevention and resolution of employee questions or concerns.
• Recommends effective solutions and takes appropriate actions to address workplace concerns, and escalates as applicable to Employee Relations Managers for further investigation.
• Supports business partners on employee inquiries by interpreting policies and providing consistent practices.
• Creates and implements internal team procedures while identifying opportunities for continuous improvement and process optimizations.
• Maintains accurate, timely, and required documentation of activities to ensure quality employee records and metrics.
• Collaborates with other centers of excellence such as Employee Relations, Benefits, and Talent Development.
• Consults and builds relationships with all levels of operational management and HR team members.
• Routinely exercises sound judgment and expertise within broadly defined policies and practices.

Job Requirements