Sprinkler Service Technician

Job Opportunity

Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions. Contact customer representative and ascertain equipment / systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics and operational product manuals.

Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.

Must have the ability to work alone.

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.

Previous experience in Fire Sprinkler industry performing service and repair of Sprinkler and Suppression systems

High School Diploma or equivalent

Have computer / phone skills - Word, Excel, Outlook and mobile apps and functions

Be able to perform service work on all water-based fire protection systems

Ability to work flexible hours including weekends to meet customer requirements

Overnight travel may be required

Must maintain truck inventory to ensure timely response to customer needs

Must adhere to, implement, and follow safety guidelines and procedures at all times

Possess a valid driver's license and driving record that meets company requirements

Follow verbal and written instructions

Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.

Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

Must be able to follow, read and understand all safety requirements of the company and the customer

This role does require an on-call rotation

NIET certification is a plus

Backflow certification is a plus

Fire pump experience a plus