Job Description
Job Description
Little Apple Cars is seeking a full-time Title Clerk / Office Staff member!
Little Apple Toyota strives to provide the best customer service experience in the area and we want you to join our team! We provide top benefits including 90% Health care coverage .
This position is Monday through Friday 8 : 00 am to 5 : 00 pm
Starting Pay 16.00 depending on experience
Core Responsibilities :
- Check for accuracy of paperwork to ensure that all customer information is correct and the deal packet meets dealership requirements and FTC compliance
- Obtain / prepare the titles of all new, and used vehicles sold by the automotive group and prepare mailing documents for out-of-town / out-of-state customers
- Process trade-in payoffs and verify payoff amounts before processing
- Act as the main point of contact for banks and / or customers to obtain lien releases or updates
- Act as the main point of contact for all customer questions with title paperwork
- Ensures the company’s title work meets state requirements
- Prepare sales tax documents accurately
- Accurately process notices of security interests and post them into the DMS system
- Check schedules weekly for discrepancies in title-related transactions
- Answer phones
- File and scan all deal documents
- Assist in minimizing interruption during prominent accounting deadlines
- Assisting in the completion of internal / external auditing
- Provide additional administrative support as needed
- Cross-train effectively to back up the accounting team
Professional Requirements
Would prefer dealership experience but willing to train the right candidateExperience with CDK, Reynolds & Reynolds, Ignite, Dealertrack, Techion, UCS, ASI, Automate, and / or similar dealer management systems (“DMS”)Strong customer service skillsStrong communication skills with peers and customersAbility to work as part of a team in a positive and professional mannerAbility to multi-task and demonstrate time management in a busy and ever-changing office environment.Be a persistent problem solverGeneral understanding of GAAP such as debits / creditsAbility to double-check work for minimal errors when posting into the general ledgerDetail-orientated with an eagerness to improve processes10 key efficientComputer literate and general understanding of Excel, Google Drive, Google Docs, and Google ChatsDemonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendorsOther benefits include
401(k)Dental InsuranceVision insuranceSupplemental Life InsuranceEmployee discountPaid time offPaid holidaysHoliday partiesWe are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.