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Senior System Support Technician - Request #36200368

Senior System Support Technician - Request #36200368

WillHireColumbia, SC, US
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Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we're stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We're the largest insurance company in South Carolina …and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title : Senior System Support Technician

Position Notes :

  • Required Education : Bachelor's degree in Computer Science, Information Technology or other job related degree, or 4 years of job related work experience, or 2 years of job related experience plus an associate's degree in a related field.
  • Required Work Experience : 1 year of technical experience with systems analysis, design, programming, or other IT-related experience, or successful completion of BCBS Entry Level Training Program.
  • Interview : Remote
  • Role : Onsite is Highly Preferred but open to Remote (Senior Analyst, Web System Support II)
  • Team Name : CBIC Cloud Migration
  • Hours : 8 : 30 a.m. to 5 p.m., with possible overtime to meet project deadlines
  • Required Technologies : Agile experience, cloud-hosted application experience, Linux / Unix OS, Web / Application Servers (Apache, Tomcat), Medicare experience, Jira / Confluence, Jenkins, Git
  • Nice To Have : Monitoring tools like Splunk and Datadog for system support and performance monitoring

Duties :

  • Support and analyze production system problems, recommending solutions.
  • Perform system support, configurations, scheduling, and tuning of applications, and recommend technological solutions.
  • Provide basic technical support for system performance concerns and report issues from production processing.
  • Assist in system performance monitoring and capacity planning.
  • Participate in work sessions, walkthroughs, and disaster recovery exercises.
  • Complete administrative tasks such as maintaining logs and quality documents.
  • Required Skills and Abilities :

  • Understanding of data storage, database management, and basic programming techniques.
  • Knowledge of maintaining production systems and understanding of program change impacts.
  • Familiarity with development, QA, and integration methodologies.
  • Good communication and interpersonal skills.
  • Ability to work under pressure and as part of a team.
  • Attention to detail.
  • Work Environment :

    Fast-paced, multi-platform environment requiring 24 / 7 responsiveness to support business needs. Customer-focused, project-oriented environment.

    The pay range for this position is $20.00 / hour to $31.64 / hour. Benefits include medical, dental, vision, and 401K (eligibility required).

    We support veterans and have many service members in our workforce. We also support employees in the National Guard and Reserves, covering the difference in pay if called to active duty. If you are ready to join a diverse company with community roots and an innovative future, apply now!

    J-18808-Ljbffr

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