Overview
Title : Store Sales Manager
Department : Store Operations
Reports to : General Manager - Retail Stores
Responsibilities
- Responsible for all aspects of Store Operations.
- Accountable for store profits by maximizing sales, providing excellent customer service, managing inventory and controlling expenses.
- Ensures that all Williamson-Dickie Retail Stores Co. policies and procedures are implemented, as stated in store manuals and memos.
- Maintains all principles and standards of merchandise presentation, daily operations and personnel activity.
- Performs other duties as required / assigned by supervisor.
Specific Functions, Duties and Responsibilities
Sales GenerationAchieves monthly sales plan projections through personal salesmanship and management efforts.Maintains well-trained Assistant Sales Managers and / or Sales Associates who promote The Williamson-Dickie Retail Stores Co. products and image.Develops a regular clientele and services their needs, within Company guidelines. Develops knowledge of Williamson-Dickie Retail Stores Co. products and stays aware of industry trends.Maintains awareness of competitive activity and communicates issues to the General Manager – Retail Stores as appropriate.Purges inventory of defective / damaged goods by implementing clearance procedures and damages out of stock.Customer ServiceEnsures all customers are greeted and engaged.Schedules staff to maximize customer service needs during peak daily, weekend and holiday periods.Staff Supervision and TrainingActively recruits and hires Sales Associates and Assistant Sales Managers and completes their training per Company programs to ensure Company performance standards are met.Ensures the store is properly staffed to meet scheduling needs.Follows Company criteria for hiring, reviewing, coaching, disciplining, promoting and terminating Sales Associates and Assistant Sales Managers, with proper approval.MerchandisingImplements basic Company merchandising principles and standards for proper sales floor display.Follows through with signage and display of all catalogs, newspaper advertisements and seasonal promotions as directed.Ensures all stock is represented on the sales floor.Adheres to Company housekeeping policies.Reports product problems to Home Office.Protects Company gross margins by ensuring accuracy in retail pricing, including current price cards, clearance pricing, promotions and damaged merchandise markdowns.Expense ControlEnsures payroll guidelines are followed.Controls all variable expenses of operating the store within established approval levels.Daily Store Operations and DocumentationEnsures day-to-day activity is carried out according to Company policy and procedures.Uses and manages all POS equipment and functions as determined by the Company.Completes all Company-required forms and documents in a timely manner for operational, merchandising and personnel administration issues.Fulfills requests for detail from Home Office.Protection of Company AssetsAccounts for all merchandise movement into and out of the store.Ensures paperwork and POS system accuracy through daily review to prevent loss due to fraud.Responsible for preparing for and taking physical store inventory.Takes security measures during and after store operating hours to protect assets.Reports all cases of suspected dishonesty to General Manager – Retail Stores.Files necessary freight claims.Ensures funds and deposits are secured each day.Maintains key control functions for premises and equipment.Store Maintenance and AppearanceMaintains physical sales floor standards and presents major repair / maintenance needs to General Manager - Retail Stores for approval.Self-DevelopmentCompletes special projects assigned by the Home Office or General Manager - Retail Stores, which may include visual merchandising, training new managers, managing another store on an interim basis and assisting with new store openings.Advances personal job knowledge and management skills by reading or other means.Physical Capabilities
Stamina for a 40-hour minimum work week, including evenings, weekends and holidays.Ability to move and lift up to 50 lbs with proper equipment.Ability to use all equipment, ladders and fixtures provided by the Company.Skills, Attributes and Experience
College degree or equivalent retail management experience.Proven sales ability.Effective leadership skills.Oral and written communication skills.Analytical and problem-solving abilities.Basic merchandising ability.Proficient in Microsoft Excel, Word and Outlook.Professional appearance and presentation.Compensation and Benefits
Hiring Range : $57,060.00 USD - $71,325.00 USD annually.Incentive Potential : Eligible for additional compensation such as annual incentive, sales incentive or commission. Details provided during recruiting and interview process.Benefits at VF Corporation : Overview available at www.MyVFbenefits.com; detailed information provided during hiring.Note : Our hiring ranges are market-based. VF values a diverse, inclusive workforce and provides equal employment opportunity. We will consider qualified applicants without regard to race, color, sex, gender identity or expression, religion, age, national origin, disability, medical condition, family care status, marital status, or other protected status. If you are unable to submit your application due to a disability, please contact us at peopleservices@vfc.com. VF will accommodate qualified individuals as required by law. Pursuant to local Fair Chance Ordinance requirements, VF will consider qualified applicants with arrest and conviction records.
Seniorities
Seniority level : Not ApplicableEmployment type : Full-timeIndustries : Retail Apparel and FashionReferrals increase your chances of interviewing at Dickies. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr