Manager, Solutions Architecture

Overview

TELUS Digital — where innovation drives impact at a global scale. We are an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers. We design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. We operate globally with teams across North America, South America, Central America, Europe, and APAC, offering end-to-end expertise across eight core service areas : Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. We support mobile apps, websites, voice UI, chatbots, AI, customer service, and in-store solutions backed by the security and scale of TELUS.

Location & Flexibility

Our Solutions Architecture Consultant is part of TELUS Digital's Commercial team. We are prioritizing candidates who can maintain a weekly in-office presence in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays) in one of the following offices : Charlottesville, VA (HQ), Durham, NC, Columbus, OH, or Boston, MA. We are open to highly qualified candidates for remote work, but due to client distribution and office locations, we can only consider team members who can work in the Eastern Time Zone.

The Opportunity

As a Solutions Architecture Consultant, you'll provide continuity in pre-sale and delivery stages with our client and executive partners. You'll leverage your software delivery experience and technical expertise to refine, architect, plan, and initiate new projects. While working with a delivery team as an individual contributor, you'll support in-flight projects and help implement the client partner's vision. SA Consultants bring their dynamic capabilities to various scenarios, including speaking with prospective clients about our capabilities, leading architecture and discovery projects for new client initiatives, and collaborating with a delivery team to implement the vision. During downtime, SAs act as roving catalysts to support in-flight projects, with Learning & Development time spent growing their technology expertise in a selected specialization (e.g., AWS).

Responsibilities

• Presale : Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about the project team's capabilities
• Delivery : Lead technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
• Subject Matter Expertise : Own a "technology vertical," encompassing solution design, platform selection, implementation support, and thought leadership (e.g., AWS, Content Management Systems, hybrid mobile frameworks, etc.)
• Roving Catalyst : Enhance existing project teams with architectural account-level guidance or specific subject matter expertise

Qualifications

Front-end mobile technologies (iOS, Android, Web / JS)

Equal Opportunity Employer

Telus Digital is an equal opportunity employer. All aspects of employment, including hiring and promotion decisions, are based on qualifications, merit, competence, and performance without regard to characteristics related to diversity.

What We'll Offer

In addition to a great culture and opportunities for growth and development, this position is eligible for the following benefits :

USA Pay Range : $170,000 — $185,000 USD

J-18808-Ljbffr