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Courtesy Officer

Courtesy Officer

Boxer PropertyHouston, TX, US
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Join to apply for the Courtesy Officer role at Boxer Property

Under general supervision, this position provides a visual security presence to ensure that visitors have a safe and pleasant experience while visiting the building.

Responsibilities

  • Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures
  • Promote positive and courteous public relations to all tenants, visitors and guests
  • Monitor and maintain control of facility access points and permitted areas of entry and respond to sounding alarms ensuring the safety of employees, guests and company assets; monitor visitor activities
  • Gain and maintain proficiency with life safety system and central security panel of buildings
  • Prepare reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures
  • Communicate with supervisor or manager on safety issues
  • Tour properties and monitor building operations
  • Maintain daily logs and shift reports
  • Adhere to Security Policies and Procedures manual
  • All other duties as assigned

Qualifications

  • Experience, Knowledge and Education :
  • Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Thorough knowledge of all emergency equipment, including but not limited to fire alarm systems, fire pumps, access systems, water risers, cutoff valves and electrical circuits
  • Advanced customer service skills to diplomatically communicate with customers
  • Ability to multi-task, prioritize and work efficiently; excellent attention to detail
  • Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and clients / customers
  • Ability to demonstrate good common sense and sound judgment
  • Ability to anticipate work needs and follow through with minimum direction
  • High school diploma or GED equivalent required
  • 2+ years of related experience
  • Prior experience in law enforcement, military and / or security preferred

    • Additional Requirements

  • Non-Commission license preferred, or ability to obtain a valid, Non-Commissioned Security License through the Texas DPS Private Security Board
  • Requires acceptance of any assigned shift including weekends
  • Requires flexibility to accept assignments at any of our properties in the greater metropolitan area of the city / county in which you are hired
  • Requires you provide your own transportation to / from any job site assignment.
  • Requires flexibility to work overtime with same day notice, not to exceed 16 hours in a day
  • Requires following established procedures for calling in absent and / or requesting time off
  • Successfully pass pre-employment screening

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    Courtesy Officer • Houston, TX, US

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