Hospitality Team Member (Baltimore)

Hospitality Team Member

Jiffy Lube is a high-energy, customer-focused automotive service center, serving communities with a commitment to excellence. We offer a positive, team-based work environment that supports and encourages team members to grow as individuals and professionals. We are looking for new Hospitality Team Members with a positive attitude and excellent communication skills.

The ideal candidate will be able to multitask and interact with customers in a fast-paced environment while assisting with various aspects of service operations.

Job Description and Duties

A Jiffy Lube Hospitality Team Member performs guest service duties, including :

• Greeting customers and creating a welcoming atmosphere.
• Gathering information for work orders.
• Ringing out customers using a computerized cash register.
• Assisting the vehicle team with vacuuming cars and supporting operations as needed.
• Maintaining the customer lounge area, ensuring it is clean, organized, and comfortable.

Ideal Jiffy Lube team members possess positivity, diligence, and adaptability, as well as excellent communication and problem-solving skills.

Shift Openings

Part and Full Time Positions Available

Typical hours : 8am - 6pm, Monday Saturday, 8am-5pm on Sundays

Requirements

Must have reliable transportation.

Must work Saturdays or Sundays.

Experience in customer service or automotive environments preferred.

Must be able to operate a computerized cash register, handle money, and complete transactions accurately.

Must have excellent communication and decision-making skills.

Must be friendly and outgoing, able to provide outstanding customer service.

Must be able to work in a team environment and independently.

Must be able to work on your feet for extended periods.

Must be able to lift up to 50 lbs.

Compensation

This position offers a competitive hourly wage of $16.00-$17.00 per hour, based on experience.

Additional job perks may include flexible scheduling, paid training, career advancement opportunities, and a positive work environment. This position can progress to customer service advisor, management, or service technician career paths.

Jiffy Lube - #84 Dundalk

1316 Merritt Blvd, Baltimore, MD, 21222