Manager, Event Operations - Corporate Las Vegas

Manager, Event Operations

Tao Group Hospitality offers competitive benefits for all full-time team members such as : Medical, Dental, and Vision Coverage, 401(k) Retirement Program with Employer Match, Life and Disability Insurance Plans, Ancillary Insurance Plans, Employee Assistance Program, Fertility & Family Forming Support and Resources, Pet Insurance, Employee Discounts, TAO Savings Marketplace, Time off and much more!

The Manager, Event Operations provides support to the Event Operations Leadership Team to ensure the department is run in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences. The Manager, Event Operations is responsible for the flawless execution of events to ensure the opportunity is generated for repeat business.

Essential functions of the position include, but are not limited to :

• Demonstrates outstanding expertise, management and consultation skills when conducting business with clients, vendors, and team members
• Maintaining a thorough understanding of event procedures and the overall operating style of the company
• Supervises Venue Management and Event Staff to ensure proper execution of the event with a high level of guest satisfaction
• Provides good example and maintains accountability of day-to-day operations
• Attend site visits, pre-planning meetings, and appropriate venue meetings as necessary to support the guest event experience
• Effectively communicate information through written correspondence and oral communication with the client, hotel / venue contacts and internally
• Appropriately communicates / delegates with Managers and Supervisors to ensure all work is done according to the standards set
• Prepares, executes, and properly closes events and respective venues
• Identify extensions / guest overage opportunities during events to create more revenue
• Maintains healthy relationship with all other departments / operations teams
• Complete knowledge of all Tao Group Hospitality venues, region specific
• Relentless pursuit of health-code-approved work environments
• Ensures guests are being served alcohol per alcohol training and certification standards
• Keep immediate supervisor fully informed of all problems or matters requiring his / her attention
• Maintains clean and organized storage facilities, while keeping accurate inventory counts of all supplies
• Properly complete event logs and all financial paperwork in compliance with accounting guidelines and distributes to internal stakeholders
• Generate final Event Check and held accountable to obtain any balance due on account immediately upon completion of event
• Obtains and reviews Sign in Payroll Sheets for its accuracy
• Minimum 2 years' managerial experience in high-volume event operations in a 4-5 Star Hotel Catering Environment and / or high-volume Nightclub / Restaurant Environment
• Must have strong leadership skills
• Must be positive / solution oriented
• Ability to prioritize, manage multiple projects and effectively perform within tight time constraints
• Ability to successfully perform in high stress, fast-paced environment
• Must have strong attention to detail and quality of work
• Ability to deliver gracious hospitality, excellent customer service and work with a variety of personalities
• Ability to handle confidential and sensitive information
• Ability to build relationships and work in a team environment

Skills / Physical Demands / Work Environment / Schedule :