Client Services Regional Coordinator

Job Description

Job Description

CLA

Catholic Charities of Los Angeles, Inc. is a leading human services provider in California, dedicated to supporting individuals and families in need. Our mission is to find sustainable solutions to crises by empowering clients with the tools and resources to achieve self-reliance and long-term stability. In the San Pedro Region, we offer essential services such as food, shelter, utilities, clothing, transportation, case management, and links to community resources for homeless and low-income households. This region oversees a family shelter for homeless families, pregnant women, and individuals with disabilities, as well as three community centers, two of which serve as food pantries. This position is based at the Long Beach Community Center and Food Pantry.

The Client Services Regional Coordinator coordinates Catholic Charities’ client services, financial and environmental assistance program within a region. May supervise the work of employees and / or volunteers.

Key Responsibilities :

• Provide intensive case management for homeless families, addressing challenges such as homelessness, domestic violence, mental health issues, substance abuse, financial difficulties, and social support needs.
• Manage an assigned caseload of 24 families.
• Screen homeless individuals and families for eligibility and services.
• Develop and implement Individual Housing Stability Plans tailored to each family’s needs.
• Maintain updated client records and document all interactions using the DAP (Data, Assessment, Plan) format.
• Conduct follow-up activities to ensure successful implementation of the Housing Stability Plan.
• Assist clients in accessing services such as Interim Housing, Housing Navigation, Time-Limited Subsidies, Eviction Prevention, and CoC-Supportive Housing Programs, as well as referrals to other community agencies.
• Complete Section 8 paperwork and assist clients with the application process.
• Support Community Center operations in a fast-paced environment, ensuring clients receive necessary services.

Required Skills and Qualifications :

Preferred Qualifications :

Benefits :

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.