Specialist, Employee Relations

About the Role

The Employee Relations Specialist role for Old Navy is being introduced to provide additional resources and support to the ER service model related to appropriate and timely response to high-risk employee claims. This role is responsible to take guidance / direction from the Sr. Manager, Employee Relations to conduct high-risk ER investigations in a manner that positively impacts employee experience and engagement and upholds company culture.

Find out if this opportunity is a good fit by reading all of the information that follows below.

This role will partner directly with the Sr. Manager, Employee Relations in the investigations process to develop the investigation plan, conduct high-risk or high-visibility investigations, recommend solutions, and determine appropriate outcome(s). This enhanced ER service model works to minimize legal risk and negative exposure by ensuring pragmatic, efficient, timely, and appropriate resolution of high-risk issues.

This is an individual contributor role expected to display strong leadership and interpersonal skills, given the expectation to partner, influence, and communicate with Employee Relations and across all levels of Old Navy business partners and Human Resources.

What You\'ll Do

• Conduct high-risk and complex investigations and work to resolve ER claims for Old Navy Field client group
• Assess investigation findings and recommend solutions and remediation steps that positively impact brand health and culture
• Educate business partners and Human Resources about consistent application of Gap Inc. and Old Navy policies and procedures, including Open Door, as well as ERE philosophies and perspectives
• Provide coaching to business partners on employee-related matters to elevate the employee experience and help ensure consistency across business units to mitigate company risk

Who You Are

#J-18808-Ljbffr