Store Sales Associate Lead

Store Sales Associate Lead

As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

1. Team Leadership : - Supervise and motivate a team of sales associates, providing guidance and support. - Schedule and assign tasks to team members, ensuring efficient store operations. - Conduct regular performance evaluations and provide constructive feedback. - Assist in training new sales associates and fostering a positive work environment.

2. Customer Service : - Greet and assist customers in a friendly and professional manner. - Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience. - Resolve customer complaints or concerns promptly and escalate when necessary. - Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

3. Sales and Target Achievement : - Drive sales by actively engaging with customers and promoting products. - Meet or exceed individual and team sales targets. - Monitor sales trends and identify opportunities for improvement. - Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

4. Inventory Management : - Assist in receiving, organizing, and replenishing merchandise. - Conduct regular inventory counts and assist in stock management. - Ensure accurate pricing and labeling of products.

Requirements : - High school diploma or equivalent; additional education or training in retail management is a plus. - Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets. - Strong leadership skills and the ability to effectively manage a team. - Excellent communication and interpersonal skills. - Customer-focused mindset with a passion for delivering exceptional service. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Basic computer skills and familiarity with point-of-sale systems.