Unit Ambassador
We are hiring a Unit Ambassador to join our ICU team at Cherokee Medical Center in Gaffney, SC!
Full Time; 1pm-9pm
The Unit Ambassador is responsible for patient related clerical activities, departmental clerical duties, computerized order entry procedures, and other unit activities, as assigned. The Unit Ambassador must be able to provide and understand the specific communication needs of patients, families, and visitors. The Unit Ambassador will collaborate with Leadership in developing and implementing the Spartanburg Regional Healthcare Systems, Mission, Goals and Values.
Minimum Requirements
- High School Graduate or GED
- Completion of Unit Secretary Course or equivalent healthcare experience to include Medical Terminology
License / Registration / Certifications
Heart SaverPreferred Experience
1-year acute careMonitor TechCore Job Responsibilities
Demonstrates proper business and telephone etiquette and sound judgment in receiving and placing callsBasic Computer SkillsAssists patients by answering call lights in person, and helping with requests when able or notify nurse or PCA / CCA / EST in a timely and courteous mannerPass warm washcloths before meals, for quiet time or at bedtime to prepare patients for mealtimes and sleep hoursWelcomes and greets patients upon arrival to the unit and rounds on patients every 3 hoursDelivers meals / snacks, water and ice in a timely manner and assists patients with other comfort needsStraighten Rooms - clear off bedside table; help keep rooms tidyKnowledgeable in use of and response to Facility Alert, Medical Alert, Medical Emergency SystemsProactive in addressing potential needs of patientsRemains committed to unit, department and division goalsAttends continuing education classes for improvement offered at Spartanburg Regional Healthcare SystemReports risk management concerns to appropriate personAdheres to system wide standards of behaviorMaintain minimum level of supplies for unit and / or patient care areaAnswers questions and directs visitors / family in a courteous mannerOther duties as assigned