Tele-Triage Registered Nurse - RN

Our Company

Starting Point Nursing Services

Overview

Full-Time RN Tele-Triage (Fully Remote)

Must have compact state RN licensure

Remote Triage & Home Health RN experience highly preferred

Potential Start Date : 11 / 17 / 2025

Openings : 2 FT position available immediately

NEW Available FULL TIME Schedule :

Tuesday-Saturday 11am-7 : 30pm CST

Tuesday-Saturday 10am-6pm CST

This Registered Nurse provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops / implements care plans for persons served in the area of responsibility. The Tele-Triage RN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations RN’s. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations / locations. This RN performs data analysis in multiple systems.

Responsibilities

Monitor assigned phone lines during service hours to ensure timely response for caller needs

Triage all symptom-based calls and give recommendations according to the approved triage protocol

Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care

Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes

Initiate contact with acute care setting to coordinate services for clients receiving care in the ED / Hospital and coordinate the discharge planning; Notify operations of triage recommendations

Coordinate any medication orders with the assigned pharmacy and update MAR / QuickMar for appropriate administration

Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing

Complete / conduct assessment and reassessment of persons served as assigned

Develop / update care plans and determine persons served needs and secure physicians orders as needed

Communicate with beneficiaries primarily phone, text, online (web) chat, or email

Ensure compliance with state / local / payer requirements through review of documentation

Provide coaching and education related to the health and well-being of persons served

Participate in performance improvement activities and maintain ongoing clinical knowledge through internal / external training programs

Document above actions in Nurse’s Notes or Service Delivery Log

Maintain time sheet log for weekly submission for productivity management to assigned supervisor

Notify each practice, physician, and / or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening

Notify designated leadership of operational concerns

Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety / Quality committee, and annual person served directed / active treatment plan meetings)

Qualifications

Degree / certification from an accredited school of nursing

Current licensure as a Registered Nurse (RN) in the state of practice, which is current and remains in good standing. Must have a compact state RN license.

Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders

Two year Home Health nursing experience

About Our Line Of Business

Starting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24 / 7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical / chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com . Follow us on .

Salary Range

USD $33.00 - $35.00 / Hour