Job No : 537063
Work Type : Full Time
Location : Main Campus (Gainesville, FL)
Categories : Information Technology, Student Services
Department : 07700100 - HO-HOUSING OFFICE
Overview
Classification Title : IT Analyst II
Classification Minimum Requirements : Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational / technical training may substitute at an equivalent rate for the required experience.
Responsibilities
- Manage, maintain, and enhance housing management systems to support daily operations and user functionality
- Provide daily oversight of mission-critical systems that support departmental operations including but not limited to assignments and application processes, online portal configuration and maintenance, facilities tracking, and integrations with university-wide systems
- Responsible for maintenance, modification of existing processes and improvement of housing management software and systems; ensure continuity of operations with management of system updates schedule; process enhancements to workflows through automations
- Lead housing management system maintenance and troubleshooting when needed
- Monitor system processes, providing quality assurance ensuring the platform meets organizational and operational needs
- Review business practices and processes to increase efficiency and effectiveness
- Lead system testing and systematic review efforts, creating testing scripts, writing and conducting testing plans, as needed
- Collaborate with teams to develop system formats that prioritize end-user experience, ensure seamless usability and functionality and technical efficiencies
- Assist with access control operations including management user access, access levels, schedules, and credentialling within University access system
- Serves as the primary liaison for department to stakeholders for housing management system integrations or support
- Interpret and ensure compliance with departmental and University policies, guidelines, and other relevant regulations
Data governance, reporting, and strategic analytics
Manage user system access, roles, and security groups for housing management systemEstablish and maintain data governance procedures to ensure security, accuracy, and integrity of informationMonitor system processes and data workflows to identify, log, and resolve errors, ensuring operational accuracy and continuity; identify, test, and resolve data inconsistencies, redundancies, and errorsResponsible for maintenance of configurations, APIs, and reporting to ensure continued integration with university systemsDocument business processes, testing scenarios / scripts, and procedures that support data workflows across departmental systems for processing, integration, and reportingWork closely with leadership and operational teams to understand needs and provide tailored supportMaintenance of tables, testing of updates and customizations, creation of system dashboards, and the development of ad hoc reportsUnderstand and fulfill student data management requirementsDevelop reports, handle special projects, tasks, and other duties as assigned
Serve on Division of Student Life or University of Florida committees as neededSalary
Expected Salary : $70,000 annually; In addition, the University of Florida offers a very competitive benefits package. Learn more by visiting : https : / / hr.ufl.edu / benefits /
Required Qualifications
Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational / technical training may substitute at an equivalent rate for the required experience.
Preferred : Education & Experience
Bachelor's degree in information systems or computer science preferredUnderstanding of project coordination including mapping and process workflowUnderstand database schemas and managementExperience with SQL (1-2 years)Skills
Solid skill set with process enhancements, quality assurance and testingDemonstrated skills in project managementExperience in a data-driven environment and / or data-driven decision-makingDemonstrated proficiency with computers and software applications (e.g. StarRez, Lenel, or Housing Management Systems)Demonstrated communication skills (verbal and written)Demonstrated interpersonal skillsAbilities
Ability to analyze data and provide solutions to complex problems including hands-on experience working with technologies and using advanced problem-solving skillsProven ability to effectively work in collaborative and complex environment with multiple stakeholdersAbility to work independentlyDemonstrated ability to function effectively in a fast-paced environment with frequent interruptionsDemonstrated ability to handle multiple projects or tasks simultaneouslyDemonstrated ability to understand, interpret, and apply rules, regulations, policies, and proceduresDemonstrated ability to work as part of a team in a multifaceted environmentSpecial Instructions To Applicants
In order to be considered, you must upload your cover letter, resume, and professional references.Application must be submitted by 11 : 55 p.m. (ET) of the posting end date.Other
Health Assessment Required : No
Applications Close : 26 October 2025
To apply, visit https : / / explore.jobs.ufl.edu / en-us / job / 537063
Our Commitment : The University of Florida is an Equal Employment Opportunity Employer.
Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.
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