Overview
Optical Technician - 991385 role at Nova Southeastern University (NSU).
This position is contingent on the availability and continuation of external-funding and / or contract. As such, any offer of employment may be withdrawn or employment ended in the event the external funding and / or contract ceases or is reduced.
Primary Purpose : Provides assistance and administrative support to Opticians, Optometrists, students and patients in the Optical Dispensary.
Job Category : Non-Exempt
Pay Basis : Hourly
Subject to Grant Funding? Yes
Essential Job Functions
- Create patient eyewear orders in NextGen Optik, select appropriate frames, lenses and options to provide the best visual clarity and comfort based on prescription, measure and fit frame and lenses accurately to ensure high patient satisfaction.
- Perform spectacle repairs, adjustments, and lens verifications. Dispense completed spectacles to patients, and provide appropriate patient education to ensure the visual needs are met and patient is satisfied.
- Obtain authorizations and file insurance for eyewear in a timely manner to ensure accurate claims and maximum revenue collections.
- Maintain adequate level of frame inventory on display and assist in the preparation of reports at the end of the fiscal and calendar year to ensure adequate inventory and reduce shrinkage.
- Merchandises frame displays for optimum exposure and to ensure peak sales and revenue generation.
- Other duties as assigned.
Required Knowledge, Skills & Abilities
Demonstrated knowledge of optical dispensary techniques, materials and operations.Excellent written and oral communication skills.Ability to enter and verify information with accuracy.Ability to understand and follow oral and written instructions.Ability to maintain confidential information.Strong administrative skills – organized, thorough, systems orientated with meticulous attention to detail.Proactive, punctual and reliable.Physical Requirements / Working Conditions
Must have adequate manual dexterity to perform repair functions on eyewear.Must be able to climb, bend, and carry optical supplies.Ability to communicate effectively with others.Ability to work cooperatively with colleagues and supervisory staff at all levels.May be exposed to short, intermittent, and / or prolonged periods of sitting and / or standing in performance of job duties.May be required to accomplish job duties using various types of equipment / supplies, to include but not limited to pens, pencils and computer keyboards.Must be able to climb, bend, and carry patient records and supplies.Must be able to lift items weighing in excess of 10 lbs.May be required to work nights and weekends.Required Certifications / Licensures
Required Education
High School Diploma or Equivalent
Major (if Required)
Required Experience
Six (6) months of customer service experience.
Preferred Qualifications
Bilingual English / Spanish.Prior experience in the optical field.Other
Is this a safety sensitive position? No
Background Screening Required? Yes
Sensitivity Disclaimer : Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
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