Customer Service Associate
VirtualVocationsIndependence, Missouri, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Associate responsible for managing inbound and outbound calls related to loan servicing.
Key Responsibilities
Manage inbound and outbound calls, assisting borrowers with inquiries about loan accounts
Maintain records of conversations and ensure follow-ups are completed
Process payments and utilize the Black Knight platform to review borrower account information
Required Qualifications
High school diploma or equivalent required
Minimum of 1 year of previous customer service experience required
Previous experience in mortgage loan servicing is desired
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Customer Service Associate • Independence, Missouri, United States
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