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Manager - Client Strategy Digital

Manager - Client Strategy Digital

Altice USAMarina del Rey, CA, United States
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Juice Media

JuiceMedia.AI is the newest brand to our portfolio and here's the squeeze. Juice is an emerging outcome focused, omni-channel customer acquisition platform. We are a team built of our media traders, data scientists, engineers, product experts and growth marketers helping customers connect to their target audiences with a multi-solution product.

We are headquartered in Los Angeles and we are continuing to grow our team. If you are interested in joining an organization with a start-up mentality, but the scale of a large enterprise- Juice is for you!

Job Summary

Reporting directly to the Director of Client Strategy, the Manager of Client Strategy will play a key role between the agency and group of high-value clients. Taking a consultative approach, this position will be responsible for managing client strategy and execution to drive client growth and retention with a focus on integrating digital channel expertise, particularly across search and social platforms.

Responsibilities

  • Lead and support the development of strong client relationships, acting as a trusted advisor to help achieve goals.
  • Manage clients to drive in-depth assessments, identification and confirmation of key business objectives, KPIs and more.
  • Support the development, execution, and management of comprehensive and integrated media strategies and recommendations that align with clients' growth goals.
  • Work closely with the Investment Department to ensure alignment of strategic direction and delivery.
  • Explore media alternatives and develop and execute media solutions.
  • Collaborate with internal Data Science teams to provide additional insights and identify scaling opportunities.
  • Support the action of data insights, subject matter expertise, best practices and agency resources to develop and manage the implementation and execution of strategies.
  • Manage weekly performance reviews and prepare presentations.
  • Oversee media plans, budget maintenance, and client billing.
  • With Data Science, Product, Engineering, manage execution of onboarding / implementation and management of agency measurement platform and data strategy.
  • Support internal communication between all groups.
  • Support management of agency client and team P&L in conjunction with overarching agency billing and revenue goals.
  • Collaborate and work cross functionally with other areas of the agency and partners.
  • Manage directs by providing guidance, setting goals, and ensuring team members are aligned with agency's vision.
  • Develop and oversee paid search and paid social media strategies, ensuring they are aligned with broader campaign goals and performance targets.
  • Provide strategic guidance on channel mix, investment allocation, audience segmentation, and creative optimization across search and social platforms.
  • Perform frequent data analyses with larger data sets to extract patterns and trends to report out on.
  • Manage weekly performance reviews, prepare presentations, and deliver digital channel insights and optimization recommendations.

Qualifications

  • Bachelor's degree
  • 4-7+ years Agency experience required at internal strategy group, external marketing / business consultancy, omni channel ad agency, role in marketing managing brand and business growth.
  • High level of experience and comfort with quantitative concepts; ability to understand data, drive insights and communicate (what, how and whys) to clients, internal teams, etc. This is not a classic technical role, but numeracy and comfort with data is a must
  • Ability to effectively migrate between strategy, tactics and execution
  • Extremely strong personal organization and attention to executional detail
  • Deep knowledge of media (traditional and digital channels) and marketing
  • Strong written and verbal communication skills; this is a client-facing role demanding clarity, concision, and ability to communicate clear strategic narratives
  • Strong Excel and PowerPoint / Google Slides skills are required
  • A collaborative, inclusive, and positive attitude
  • Proactive and resourceful self-starter, ability to multi-task in a fast-paced and entrepreneurial environment; and must be a team player
  • Proven experience managing paid search and paid social campaigns (e.g., Google Ads, Meta, TikTok, LinkedIn), including optimization and measurement best practices
  • Proficiency in data analytics software (Tableau, Looker Studio, Mixpanel, etc.) and CRM / CRO solutions (Customer.io, Unbounce, etc.)
  • Ability to manage and structure large file volumes via different DAM solutions
  • We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

    The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and / or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

    Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

    Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in the posted location is $102,816.00-$168,912.00 / year. The rate / range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

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    Manager Client Strategy Digital • Marina del Rey, CA, United States

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