Manager of Voice Networks / Telecommunications - hybrid onsite 1-3 days a week

Overview

Manager of Voice Networks / Telecommunications - hybrid onsite 1-3 days a week. This range is provided by Calance. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay

$170,000.00 / yr - $190,000.00 / yr

Responsibilities

Manage staff responsible for major technology projects, Facility Master Plan moves, new construction, cabling and design / implementation of all telecommunications projects.

Develop and analyze complex technology RFPs and vendor management, including benchmark measurements of performance for all areas within the identified scope.

Develop requirements / needs and identify systems / tools to achieve successful departmental relocations with outcomes identified by thoroughness, anticipated impact and financial performance; conduct post-installation review of data and customer perception to insure objectives continue to be achieved.

Manage vendor relationships / performance including preparation of Statements of Work, appropriate competitive bidding, contract analysis, vendor and contractor management to insure timely and cost-effective completion.

Develop and implement performance benchmarks for vendors and staff to ensure service delivery is efficient and timely.

Manage assigned budgets (develop, track, maintain) and institute proactive measures to ensure projects and expenses are within organizational requirements.

Anticipate user needs driven by departmental relocations and recommend, design and implement applications that enhance service delivery to patients and staff.

Participate in developing standards and guidelines for service availability; identify unusual applications and needs for assessment. Recommend variations from standards when appropriate to improve service.

Hire, onboard, manage schedules, personnel actions, performance reviews, and performance improvement plans; plan, lead, and direct work of staff to meet goals.

Hybrid Remote : must currently live in Los Angeles area or be willing to relocate to LA area for weekly onsite requirements.

Qualifications

Seven (7) or more years experience delivering telecommunications or information technology services, with emphasis on Automated Call Distribution (ACD), Automated Attendant, and RF services.

Two (2) or more years of management / lead experience preferred.

Cisco hardware and software to manage voice, data, and video networks; VoIP configuration and maintenance of Cisco IP phones, call routing and voicemail systems.

Solid grasp of enterprise networking protocols and technologies.

Bachelors degree in Telecommunications, Information Technology, or related field.

Cisco Certification preferred (CCNA, CCNP, CCIE).

Seniority and Employment

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Information Technology

Industries : Hospitals and Health Care

#J-18808-Ljbffr