Talent.com
Emerging Store Manager

Emerging Store Manager

WalgreensHibbing, MN, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Emerging Store Manager

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations

  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

    • Full Store Operation Business Performance Management

  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    • People & Performance Management

  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    • Training & Personal Development

  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

    • Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

    • External Basic Qualifications

  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    • Preferred Qualifications

  • Bachelor's Degree.
  • Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates : Business majors. Prior retail or food industry experience.

    • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens.

    The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    This role will remain open until filled.

    Job Function : Retail

    Store : 11125-HIBBING MN

    District : 396-DULUTH MN

    Common Location : 1130 E 37TH ST,HIBBING,MN,55746-02962-11125-S

    Full District Office Address : 1201 MILLER TRUNK HWY,DULUTH,MN,55811

    serp_jobs.job_alerts.create_a_job

    Emerging Store Manager • Hibbing, MN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Department Manager

    Department Manager

    McDonald'sChisholm, MN, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The job for me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Full-Time Store Associate

    Full-Time Store Associate

    AldiVirginia, MN, United States
    serp_jobs.job_card.full_time
    As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative B2B

    Sales Representative B2B

    Mitchell 1 / division of Snap-on ToolsHibbing, MN, US
    serp_jobs.job_card.full_time
    Mitchell 1 (a division of Snap-on Inc.Independent Sales Contractor / 1099 position : .This is an excellent opportunity if you enjoy working independently and seek a high-paying commission-based busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Electronics Engineering

    Electronics Engineering

    NavyChisholm, MN, United States
    serp_jobs.job_card.full_time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Arby'sVirginia, MN, US
    serp_jobs.job_card.full_time
    We’re glad you’re here.Think about it – you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •.Best in Class Training...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Mammography Tech - $2,615 per week in Hibbing, MN

    Travel Mammography Tech - $2,615 per week in Hibbing, MN

    AlliedTravelCareersHibbing, MN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Mammography Tech in Hibbing, Minnesota, 55746!. Will rotate driving responsibility with 1-2 other techs; Hologic equipme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Order Picker

    Order Picker

    WalmartBuhl, MN
    serp_jobs.job_card.full_time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Team Manager

    Team Manager

    Dunhams SportsVirginia, MN, US
    serp_jobs.job_card.full_time
    Dunham’s Sports, one of the largest full-line sporting goods chains in the U.Dunham’s Bait & Tackle.Today we have over 250 stores in over 25 states from Maryland to Montana.We are l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Submarine Electronics

    Submarine Electronics

    NavyColeraine, MN, United States
    serp_jobs.job_card.full_time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Electronics Technicians

    Electronics Technicians

    NavyChisholm, MN, United States
    serp_jobs.job_card.full_time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Mammography Tech - $2,612 per week in Hibbing, MN

    Travel Mammography Tech - $2,612 per week in Hibbing, MN

    AlliedTravelCareersHibbing, MN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Mammography Tech in Hibbing, Minnesota, 55746!. Top Reasons to Work in Travel Healthcare.A travel healthcare career prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionLa Prairie, MN, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Surface Warfare Officer

    Surface Warfare Officer

    NavyColeraine, MN, United States
    serp_jobs.job_card.full_time
    ABOUT America’s Navy has the most modern, advanced fleet of ships in the world.Surface Warfare Officers (SWOs) are extensively trained to maintain and operate these ships, their crews, and their sy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager II

    Assistant Manager II

    Dollar TreeVirginia, MN, US
    serp_jobs.job_card.full_time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Circle KVirginia, MN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Technician - No Experience Necessary

    Field Technician - No Experience Necessary

    EchoStarHibbing, MN, United States
    serp_jobs.job_card.full_time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Explosive Ordnance Disposal Technician

    Explosive Ordnance Disposal Technician

    NavyEveleth, MN, United States
    serp_jobs.job_card.full_time
    ABOUT Explosive Ordnance Disposal (EOD) Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry.They are on call to res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Full-Time Store Associate

    Full-Time Store Associate

    ALDIVirginia, MN, US
    serp_jobs.job_card.full_time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30