RN Case Manager

About Us

Nexus Children’s Hospital – Dallas is dedicated to bridging medical and behavioral care so that no child falls through the cracks. We specialize in supporting children recovering from complex medical challenges —including brain injuries, acute illnesses, developmental delays, psychiatric diagnoses, and other life-altering events—all within a nurturing, family-centered environment.

As a leader in pediatric medical services and rehabilitation, we are committed to helping children achieve recovery, independence, and meaningful lives.

Campus Highlights

60 private rooms

ICU step-down, neurobehavioral, and rehabilitation units for an on-site continuum of care

State-of-the-art rehabilitation gym

Activity rooms designed for structured therapeutic play

Position Summary

The RN Case Manager coordinates healthcare delivery and discharge planning with the multidisciplinary team. This role ensures effective communication between providers, patients, families, and payer sources, promoting high-quality care that is also cost-effective. From admission to discharge, the Case Manager supports care coordination, patient advocacy, and continuity of services in the community.

Key Responsibilities

Lead treatment team and admission conferences with patients and families.

Contact external payor sources upon admission and provide ongoing clinical updates.

Initiate discharge planning at admission and adjust as patient / family needs evolve.

Collaborate with physicians, therapists, and nurses to ensure treatment aligns with patient goals.

Provide clinical documentation to support continued stays and re-authorizations.

Resolve patient / family concerns and ensure positive relationships with all stakeholders.

Coordinate community services and resources to ensure safe and effective discharges.

Maintain timely, accurate medical records of treatment progress, discharge plans, and payor interactions.

Qualifications

Education : Bachelor’s degree in healthcare preferred.

Licensure / Certification :

Current Texas RN license (or compact) or Social Worker license.

Current AHA BLS certification.

Experience :

3–5 years of direct pediatric patient care required.

Pediatric case management experience strongly preferred.

Strong background in healthcare coordination and discharge planning.