Room Attendant

Job Description

Job Description

Job Summary

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.

General Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
• Be organized - keep on top of supplies and amenities and always try to minimize waste
• Reunite items with owners – and log any lost and found property
• Look smart – wear your uniform with pride
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

Job Qualifications

Skills