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Director, Student Life Risk Management

Director, Student Life Risk Management

University of RochesterRochester, NY, US
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Student Life Safety And Risk Mitigation Manager

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location : 475 Alumni Rd, Room 500, Rochester, New York, United States of America, 14627

Opening : Regular

Time Type : Full time

Scheduled Weekly Hours : 40

Department : 200203 Office of the Dean of Students

Work Shift : UR - Day (United States of America)

Range : UR URG 114

Compensation Range : $86,482.00 - $129,723.00

Responsibilities

General Purpose : Develops, maintains, implements, and manages policies, procedures, and programs that promote risk mitigation, student safety, and event management for Student Life. Develops risk management protocols and resources needed to manage student demonstrations, vigils, peaceful protests, and other major student events and gatherings. Creates and trains a University-wide event management response team (R-Team). Plays a critical role in implementing Student Life's on-call response and emergency management process. Provides flexible management and coordination for emerging special projects within the division.

Essential Functions

  • Directs the University's student life safety and risk mitigation approach for student organizations, large-scale events, and other major gatherings and programs.
  • Leads the collaborative development and implementation of policies, procedures, and programs to mitigate risk and increase student safety.
  • Manages and coordinates with relevant stakeholders and University units to consult, collaborate, and execute plans that mitigate risk and increase student safety.
  • Reviews departmental and student risk management plans and approves departmental and student organization event requests from a risk management perspective.
  • Oversees the day-to-day workflow of requests.
  • Creates and delivers training for University student life staff regarding risk management strategies.
  • Creates Student Organization policies and procedures and educates student organization leadership regarding risk management related to student organization operations.
  • Creates and updates student organization risk management event templates.
  • Manages the Certificate of Insurance (COI) request process for Student Life units and student organizations, fraternities, and sororities.
  • Advises and assists with the student organization travel and off-campus trips policy.
  • Oversees processes and procedures for programs and activities with minors and student organization accident / injury notification and action process.
  • Creates and manages an event manager training program and advises on the Students Wanting Alcohol Responsibly Monitored (SWARM) training.
  • Reviews and evaluates all national chapters for student organizations.
  • Leads the coordination and advisement of the Student Life division's approach to fostering student free expression.
  • Advises students and organizations on the Demonstrations, Vigils, & Peaceful Protests (DVPP) policy. Hosts training and presentations to educate campus constituents.
  • Coordinates, recruits, and trains the newly formed R-Team to support and staff these efforts as needed.
  • Consults with senior Student Life leadership and staff on approaches.
  • Serves as a leader within Student Life to manage emergent projects and needs, closely collaborating with senior Student Life leaders.
  • Manages annual or special projects within Student Life.
  • Maintains knowledge of current policies concerning risk management concerns.
  • Benchmarks risk management policies against comparable institutions and assess and executes improvements.
  • Provides outreach to staff, students, parents, and other stakeholders regarding policies, procedures, and protocols.
  • Oversees various departmental programs as required.
  • Manages and coordinates with relevant stakeholders and University units to develop and maintain the University's student life on-call crisis response system.
  • Manages and coordinates execution of response systems, and responds as key leader for incident response.
  • Develops, assesses, and revises protocols as needed. Convenes and facilitates stakeholder meetings as required.
  • Convenes Student Behavior Assessment Team (BAT), and coordinates training in latest BAT strategies.
  • Ensures all members have memberships with the Association of Threat Assessment Professionals Trains new staff members.
  • Plans and implements ongoing training opportunities.
  • Ensures appropriate procedures are followed, including the implementation of appropriate interventions.
  • Collaborates with the Center for Student Conflict Management / CARE for crisis management as needed.

Other duties as assigned.

Minimum Education & Experience

  • Master's degree in higher education / student affairs, counseling, or related area and 5 years of experience required
  • Or equivalent combination of education and experience
  • Experience with computer technologies and sophisticated software applications preferred
  • Knowledge, Skills And Abilities

  • Outstanding communication skills, including direct interpersonal skills required
  • Knowledge of student organization advising and large-scale event planning required
  • Knowledge and training in risk management required
  • Demonstrated ability to oversee risk management assessment required
  • Demonstrated ability to think creatively and develop innovative programs and solutions to problems required
  • Ability to work as a member of a team to accomplish objectives required
  • Skills relevant to establishing and maintaining successful partnerships with alumni, parents, faculty / staff, administration, members of the community, and other stakeholders required
  • Ability to interpret data, distinguish nuances, and evaluate multiple courses of action required
  • Ability to take initiative, balance multiple projects, set priorities, and work autonomously yet also as a member of a team required
  • Ability to communicate difficult / sensitive information required
  • Ability to effectively testify in court or other legal proceedings required
  • Willingness to promote the impact of student life at the University required
  • Evening and weekend work required
  • The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military / veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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    Director Risk Management • Rochester, NY, US