Bank Operations Specialist I
The Bank Operations Specialist I, as a member of the Operation's Team that supports the processing for all bank's transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment. The Bank Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications.
Essential Duties and Responsibilities :
- Acts as a first-line resource for problem solving regarding all deposit operational issues.
- Operates equipment to receive and transfer funds.
- Receives, verifies, processes and distributes incoming transfers according to established procedures.
- Balances deposit general ledger applications.
- Reports back up withholdings, as required.
- Responsible for processing levies, garnishments and / or bankruptcy requests, including all communication, documentation and reporting.
- Verifies and removes deposit exceptions.
- Performs new account and file maintenance verification.
- Maintains detailed records on all work responsibilities as required.
- Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
- Performs other duties and responsibilities as assigned.
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Skills :
Ability to perform tasks quickly and accurately.Ability to operate in a team environment to accomplish shared goals.Ability to solve practical problems and interpret a variety of instruction provided in written and / or oral form.Ability to read and interpret documents such as procedures manuals, general business correspondence and / or journals or government regulations.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.Ability to maintain effective interpersonal relationships with management and team members.Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.Education and / or Experience :
High school diploma or its equivalent is required, andTwo years of related experience required; banking operations and / or customer service experience preferred.Computer Skills :
MS Office programsOther Qualifications : (including physical requirements)
Proficiency of the Navigator system and electronic communications.Equal Employment Opportunity Information : Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.