Security Officer - Retail Front Desk
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Officer - Retail Front Desk in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Front Desk Security Officer with Allied Universal at a retail location, you will be the first point of contact for visitors and staff, providing a welcoming presence while assisting with access control and responding to security-related incidents. Your role involves maintaining a visible position to help deter unwanted activity and delivering exceptional customer service. You will embody our values of teamwork, integrity, and a people-first approach, making a positive impact on everyone who enters the location.
Position Type : Full Time
Pay Rate : $17.00 / Hour
Job Schedule : DayTime
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Greet and assist visitors, employees, and / or customers at the front desk, providing a professional and courteous presence.Monitor access to the location by verifying identification and controlling entry to authorized individuals.Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific policies and procedures.Maintain accurate records of visitor logs, incident reports, and other security-related documentation as required by the site.Communicate clearly and promptly with Allied Universal management and / or site contacts regarding security-related concerns or incidents.Support emergency response activities as directed by site-specific protocols and Allied Universal guidelines.Provide customer service by addressing inquiries and assisting with directions or information as needed at the front desk.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.