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Inspector Scheduling Manager

Inspector Scheduling Manager

Alta Pest ControlKnoxville, TN, US
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Job Description

Job Description

Description : Who We Are

Founded in 2013, Alta Pest Control has quickly risen to prominence, earning a spot on the Inc. 5000 list and ranking #26 on the PCT Top 100. With 17 locations nationwide, we proudly offer a wide range of services aimed at safeguarding our customers’ homes.

At Alta Pest Control, we believe in more than just getting rid of pests — we’re about creating peace of mind. Our team is driven, innovative, and committed to delivering outstanding service. If you’re looking for a company that values your growth, supports your goals, and keeps things moving forward, you’ve found it.

Why You’ll Love It Here

At Alta, we’re more than just a pest control company — we’re a team on a mission : to provide a better experience by becoming better people. That means we :

  • Invest in our team’s success.
  • Support personal and professional growth.
  • Challenge ourselves to improve every day.

When you join us, you’re not just starting a job — you’re joining a culture built on integrity, teamwork, and continuous

improvement. We show up for each other, take pride in what we do, and have fun along the way.

About the Role

We’re looking for a Call Center Scheduling Manager to lead and develop a team of inside callers who schedule appointments with our valued customers.

In this role, you’ll :

  • Oversee, motivate, and support a team of scheduling representatives.
  • Track and manage call center performance metrics.
  • Coordinate CRM activities, run reports, and improve scheduling efficiency.
  • Coach and develop team members to reach their potential.
  • Contribute to leadership initiatives with opportunities for upward growth.

    • Requirements : What We’re Looking For

  • Experience in call center management and customer service.
  • Strong leadership skills with the ability to motivate and guide teams.
  • Familiarity with CRM systems and reporting.
  • Background in the pest control industry (preferred, but not required).
  • A coachable, growth-oriented mindset.

    • What You’ll Get

  • Full-time role, Monday–Friday schedule.
  • Competitive pay (because you’re worth it)
  • 401(k)
  • Paid time off + holidays to recharge
  • Medical, dental, and vision insurance
  • Ongoing training & support to help you grow
  • Room to advance because we love to promote from within

    • Why You’ll Love It Here

    At Alta, we’re more than just a pest control company - we’re a team on a mission : to provide a better experience by becoming better people. That means we invest in our team, support personal and professional growth, and challenge ourselves to improve every day. When you join us, you're not just starting a job - you’re joining a culture built on integrity, teamwork, and continuous improvement. We show up for each other, take pride in what we do, and have fun along the way.

    Sound Like a Fit?

    We’d love to hear from you! Apply today and let’s start building something great together.

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    Scheduling Manager • Knoxville, TN, US

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