Pharmacy Assistant

Job Description

Job Description

Position Summary

Responsible for assisting the organization, pharmacists, care managers, primary care providers and external partners in the management of the member’s needs related to medications.

Essential Functions

• Utilize Care Management documentation platform to assist in Care Management of members
• Support and assist Care Management team with the medication management process by collecting and verifying medication lists from pharmacy claims data or pharmacies, primary care practice records, member interviews, discharge summaries, and other sources as necessary in preparation for medication reconciliation / medication review
• Access to Hospital / Data or Electronic Medical Record system will be required, as necessary
• Provide best practice population health services to identified members with specific medication management needs
• Assist members, providers, and organizational staff with medication access issues such as prior authorization requests or other information as needed
• Assist with transmitting Care Management team recommendations to medical home providers, using provider-preferred method of communication; receive and accurately document medical home provider responses to recommendations
• Engage and maintain relationships with community pharmacies and external partners
• Assist with fielding questions and maintaining communication between Care Management team, primary care and specialty providers, and others to promote continuity of member care
• Assist with coordination, implementation and ongoing management of pharmacy initiatives across all business lines that promote evidence-based and cost-effective prescribing such as payer drug policy education and medication related quality and practice transformation initiatives
• Adhere to CCNC privacy and security policies to ensure that patient and company data are properly safeguarded

Qualifications

Knowledge, Skills, and Abilities

Working Conditions

The above statements are intended to describe the general nature and level of work performed in this position and are not to be construed as an all-inclusive list of duties, skills and responsibilities. In signing this job description, I confirm that I understand and am able to fulfill the terms of the position as set forth above.