Promotions & Entertainment Marketing Manager

Job Description

Job Description

MUST BE 21+

SUMMARY : Empowered to make discretionary decisions regarding Entertainment and Promotions of the Casino.

ESSENTIAL DUTIES :

• Responsible for coordination of all showroom ticket sale events.
• Responsible for coordination, implementation and tracking of all ticket sales.
• Interprets and regulates the entertainment the entertainment contacts with amendments based on Casino needs, and communicates with Production Managers and Artists.
• Reviews and analyses activities, costs, operations and forecast data, to determine department progress toward stated goals and objectives.
• Confers with General Manager, to review achievements and discuss required changes in goals or objectives, resulting from current status and conditions.
• Develops and implements day-to-day promotions within the casino.
• Ensure that all promotions are conducted fairly and without bias.
• Establish guidelines for all promotions.
• Make announcements and ensure all promotional material is extended to the public and to in-house customers.
• Collect and record information on all promotions.
• Represent casino at different public and social events.
• Spokesperson for casino for public events and or fundraisers pertaining to the casino.
• Develop rapport with customers.
• Facilitates the flow of information, by organizing and presiding over regularly scheduled Promotions meeting with all department heads.
• Participates in administering company policies and developing and recommending long-range goals and objectives.
• Ensures management of promotion operations foster and encourages positive interaction between employees, management and customers.
• Reviews and analyses activities, costs, operations and forecast data, to determine department progress toward stated goals and objectives.
• Confers with General Manager, to review achievements and discuss required changes in goals or objectives, resulting from current status and conditions.
• Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports.
• Ensure compliance with all policies and procedures.
• Work under pressure, meeting multiple and sometimes conflicting deadlines.
• Responsible for compliance with the Casino’s internal control policy and procedure as it relates to the positions stated job description.
• Be accountable for and fully utilize EDGE, our guest experience program, with each guest interaction.
• Keep pace with completing internal edge observations, including coaching employees and data entry of weekly snapshots.

SUPERVISORY RESPONSIBILITIES :

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities include interviewing, recommendation for hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problem.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must pass initial drug screening, background investigation, random drug tests and credit check.

This position is responsible for compliance with the Casino’s internal control policy and procedure as it relates to the positions stated job description.

Education and / or Experience : BA in Business, Marketing, Finance or the equivalent in experience. Experience in Casino management, above and beyond that required below, my be substituted for the required education on a year for year basis. Five years progressive supervisory experience.

Native American Preference