Byram Healthcare, Manager Supply Chain Solutions & Operations

Warehouse Management SAP S / 4HANA Specialist

This role requires strong understanding of SAP (preferably SAP S / 4HANA), with a focus on warehouse management (WM). The ideal candidate will have experience with small parcel shipping and a deep understanding of distribution operations, Lean / CI fundamentals and project management. Determines resources required for successful implementation and assigns project resource based on availability, priority, and skillset required. Manages support in delivery of inventory management, contract management, technology implementations, data collection, or other client related services.

Responsibilities

• Oversees overall performance of customer support for supply chain services technology applications. (SAP S / 4HANA)
• Processes and analyzes large-scale customer files; often includes file manipulation and detailed understanding of product database for accurate comparisons.
• Builds client / intra-company relationships and contacts, routinely coordinating efforts with Development Team, Interface team, Implementation Team, Customer, and other Vendor Systems.
• Recommends priorities of future rollouts of technology features, considering current development queue, improvements to customer workflow, and impacts on marketability of application.
• Manages testing for technology applications, ranging from minor corrections to major capital developments. Coordinates testing with development team and project lead (if customer specific).
• Oversees creation of documentation for User Guides, help text, and teammate trainings.
• Manages groups of Support Specialist or a critical functional area, trains and mentors in a specific function. Develops resource requirements and communicates resource issues when necessary.
• Contributes to Quarterly Business Reviews (QBRs) or Requests for Proposals (RFPs) as needed.
• Supports additional Supply Chain Service technology applications and the CFE Communication Support Desk as needed.
• Oversees and determines project plans for major IT projects including system updates, upgrades, and migrations.
• Serves on project teams for mergers and acquisitions to ensure proper integration of messaging and collaboration services platforms.
• Establish EUC support models for the combined organization.
• Research industry trends and best practices to develop technology recommendations and methods to stakeholders at all levels.
• Leads other general IT projects as assigned.
• Performs additional duties as directed.

Education & Experience

Knowledge, Skills, & Abilities

Additional Requirements

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.