Overview
Experience a place of energy, passion, and excitement. Ulta Beauty continually seeks to transform the world one shade, one lash, one cut at a time, because beauty is powerful. If you seek greater purpose—a place of vision, mission, and values—where voices are heard and growth opportunities abound, consider Ulta Beauty.
Position : Prestige Beauty Advisor (PBA)
General Summary & Scope
The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting them in selecting and purchasing prestige merchandise, while following all company policies and procedures. Responsibilities support the Sales Manager through focus on performance (service / retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance). A passion for the beauty industry, exceptional guest service, and product knowledge are required.
Principal Duties & Responsibilities (Essential Job Functions)
The PBA demonstrates Ulta Beauty's mission, vision and values and performs the following duties :
- Performance
- Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, focusing on the prestige category and iconic brands as set by Ulta Beauty.
- Ensure exceptional guest service by greeting and engaging guests, personalizing service, recommending products / services, and informing guests of current promotions and events.
- Process sales, refunds, and exchanges courteously.
- Routinely perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience.
- Book appointments for services and support in-store events to deliver an elevated guest experience while achieving prestige and brand sales goals.
- Stay informed on industry trends, products, and services, and be knowledgeable about ingredients and benefits to better serve guests.
- Maintain prompt, regular attendance.
- People
- Contribute to an inclusive environment that supports teammates, peers, and guests.
- Collaborate with managers and associates to grow the business.
- Participate in ongoing training, including prestige and iconic brand product training, to enable continuous professional development and drive prestige sales performance.
- Process
- Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
- Adhere to Ulta Beauty's dress code.
- Drive sales by maintaining prestige and iconic brand work areas as replenished, signed, and faced; ensure testers are available and maintained in line with hygiene standards.
- Maintain store operational standards, including cleanliness of the sales floor, restrooms, cash wrap, back room, and break area; ensure makeover stations meet company standards.
- Assist with merchandise resets, planograms, displays, inventory procedures, and processing shipments using Ulta Beauty's practices.
- Promote the guest loyalty program, including credit and the Ulta Beauty app, on the sales floor and through Ulta systems.
- Protect company assets by following loss-prevention practices and delivering excellent guest service.
- Execute other operational tasks as directed.
Job Qualifications
Education
High school diploma is preferredCosmetology, esthetician or demonstrator's license where required by state lawExperience
1 year of relevant work experience or equivalent combination of education and experience preferredSkills
Demonstrates passion and competency for prestige product, guest service, and sellingAbility to build and maintain strong customer relationshipsAbility to work independently and as part of a teamStrong communication skillsSpecial Position Requirements
Flexible schedule including days, evenings, weekends, and holidaysAttend corporate meetings and conferences, including potential overnight staysWorking Conditions
Frequent mobility throughout the store during shiftsFrequent standing, bending, reaching, pulling, pushing, and twistingContinuous lifting / moving up to 10 lbsContinuous coordination of objects during shiftEqual opportunity statement : If an associate has a disability, the Company will engage in the interactive process to determine reasonable accommodations. The pay range is $17.50 - $25.50 per hour and varies by factors including education, qualifications, experience, location, and business needs. Overtime may apply. Full-time benefits include paid time off and health, dental, vision, life, and disability coverage. Part-time benefits include dental, vision, life, and disability coverage. For benefits details, visit the Benefits and Career Development page : https : / / learn.bswift.com / ulta
About Ulta Beauty
Ulta Beauty (NASDAQ : ULTA) is the largest North American beauty retailer, offering cosmetics, fragrance, skincare, hair care, and salon services across stores and online with more than 25,000 products from about 500 brands, including Ulta Beauty's private label. A full-service salon is available in every store.
We will consider all qualified applicants, including those with arrest records or other criminal histories, in a manner consistent with applicable laws and local ordinances.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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