Senior Account Manager, New York Construction

Argo Group International Holdings, Inc . and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

Job Description

A Brief Overview

We are looking for a highly capable Senior Account Manager to join our New York Construction team. This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research and analysis. This position will also partner with their assigned underwriters to help develop and service a profitable portfolio with new and renewal business while abiding by the underwriting standards and guidelines. Communication with the designated broker representative to take necessary actions to meet service objectives around new business, renewals, and endorsement activity. The Senior Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners.

The role will work onsite (5 days per week) at one of the following office locations : New York City, NY or Richmond, VA.

Duties and Responsibilities :

• Works in conjunction with assigned underwriters to assist in delivering on the financial metrics that lead to growth, profitability, and efficiency in according with the business unit's financial plan.
• Team environment and will take actions to ensure the timeliness of our customer service and help execute on the company and regulatory and compliance guidelines.
• Independently administers renewal process with authority up to $25k, by examining policyholder's current coverage details and working directly with policyholders to communicate any recommended adjustments to coverage or premiums.
• Meet renewal process timelines for tort and regulatory.
• Analyze and negotiate complex endorsement requests by reviewing the insurance policy changes to recommend and negotiate additions, removals, or modifications to coverage directly with the policyholder and manage within established service standards.
• Independently Triage submissions to determine risk selection acceptability including processing declinations or identify and / or obtain essential information required for quoting purposes. Any submissions outside the Sr. Account Manager's authority would be forwarded to the Underwriter staff.
• Conduct underwriting file analysis, including identifying forms and endorsements used in policy construction.
• Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided.
• Responsible for training Account Managers.
• Communicate and collaborate with Marine Operations in finding ways to simplify work processes and to ensure the quality of our portfolio.
• Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients.
• Setup rating, issue binders, and send out quotes on behalf of the underwriters
• Interact with brokers to assist with follow up for underlying information, subjectivities as well as addressing account inquiries.
• Thorough review and analysis of inspection reports including follow up with brokers on observations that affect coverage implications.
• Thorough review, analysis and processing of premium audits including dispute resolutions.
• Attend broker visits when appropriate.
• Other duties as assigned.

Qualifications :

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

PLEASE NOTE :

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies :

Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to our HR Privacy Notice

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.